Select the appropriate configuration below: 

 GlobalSearch    GlobalForms    GlobalCapture    Copier Connectors    Server Configuration

 

GlobalSearch®

Overview

GlobalSearch® is a next-generation document management software that runs on the Microsoft .NET platform.  It is fully supported in both virtual or physical environments and runs on Windows Professional and Server Operating systems.  GlobalSearch uses Microsoft SQL for its database backend and IIS (Internet Information Services) to communicate to its clients.

GlobalSearch Server Requirements

Server Operating System Requirements

  Operating System   Service Pack
  Windows Server 2008 R2   1
  Windows Server 2012   1
  Windows Server 2012 R2   N/A
  Windows 7 Professional or better   1
  Windows 8/8.1 Professional or better   1
  Windows 10 Professional or better   N/A
  Windows Server 2016   N/A
  • Desktop based Operating Systems, such as Windows 7, 8/8.1 or 10 only support up to 3 concurrent users.
  • Only 64 bit versions are supported for server operations.

Demo Machine Operating System Requirements

  Operating System   Service Pack
  Windows 7 Professional (64 bit) or better   1
  Windows 8/8.1 Professional (64 bit) or better   1
  Windows 10 Professional (64 bit) or better   N/A


Microsoft SQL Server

  Version   Edition
  Microsoft SQL Server 2008®

 Express, Standard and          Enterprise editions are fully  supported.

  Microsoft SQL Server 2008 R2®
  Microsoft SQL Server 2012®
  Microsoft SQL Server 2014®
  Microsoft SQL Server 2016®

Other Notes:

  • By default GlobalSearch ships with Microsoft SQL Server 2012 Express.
  • GlobalSearch requires creation of 4 databases during the installation process.
  • GlobalSearch supports connections to SQL using named pipes using Windows Authentication or SQL authentication.
  • At the time of installation, the user running installation must have “sysadmin” privileges to create its related databases, otherwise a SQL user with the necessary permissions should be specified at installation time.
  • Hosted instances of SQL such as Amazon’s RDS service or Microsoft’s Azure are supported, but may affect the performance of GlobalSearch depending on the latency between the GlobalSearch server and SQL instance.
  • Clustered SQL Instances are supported.
  • For servers greater than 40 users, SQL Server Standard or better is recommended.
  • Microsoft does not recommend deploying SQL Server on a server configured as a Domain Controller. Since SQL Server is required for the operation of GlobalSearch, Square 9 does not recommend this configuration. You are able to deploy in that fashion if you need to, but if you plan to do so, we recommend that you first install SQL Server and then install your Square 9 application, following the Square 9 guidelines for deploying to an existing SQL Server instance. Additional information from Microsoft can be found here.

Hardware Requirements

The below hardware requirements outline resources that need to be available for GlobalSearch. GlobalSearch’s hardware requirements can vary based on number of concurrent users in the system at a given time, capture volume, number of workflows and more.  For more specific recommendations, please contact your Regional Sales Manager or Square 9 Authorized Reseller.

  Hardware Requirements with Single Core Capture
CPU/Processor Available Memory Hard Drive Speed Free Space for Application Services
1-15 User
  Quad Core or Equivalent   8GB   7.2k RPM or SSD   100GB
16-40 User
  Eight Core   16GB   15k RPM or SSD   100GB
41-100 Users (Dual Servers) with Single Core Capture
Application Server
  Eight Core   16GB   15k RPM or SSD   100GB
Database Server (SQL Standard or Better)
  Quad Core   8GB   15k RPM or SSD   50GB
GlobalCapture Server
Please follow the hardware requirements outlined in the GlobalCapture section below.


Virtualization Support

While GlobalSearch is fully supported in Virtual environments such as VMware ESXi, Citrix XenServer and Microsoft Hyper-V, shared resources and over-allocated resources can have a negative impact on your software’s performance. 

Image Storage Requirements

Storage requirements for images can vary greatly depending on the types of documents to be stored and volume.  It’s important that storage requirements be considered when planning for GlobalSearch as well as future growth, the table below outlines average file sizes.  For a good mix of quality for both viewing and recognition, Square 9 recommends 300 DPI.

  Image Storage Requirements
  File Type   Format   Resolution   File Size
  TIFF/PDF   Black and White   300   100KB
  TIFF/PDF   Grayscale/Color   300   1000KB

To calculate storage requirements, use the below formula.

[Documents Received Weekly * Average Number of Pages * Average Page Size (in KB)] / 1000 / 1000 = Estimated Number of GB Needed

  • Image Storage can exist on the server as local storage, or as any network addressable network storage, including DFS configured storage or storage on a SAN or NAS.


GlobalSearch Client Requirements

Client Requirements

Square 9’s GlobalSearch has two clients, a Web Based client and a Windows based client. Depending on your choice, requirements may vary.

  Windows Client
  Operating System   Edition
  Windows Vista   Business/Ultimate (64bit)
  Windows 7 or better   Professional/Ultimate (64bit)
  Windows 8/8.1 or better   Professional/Ultimate (64bit)
  Windows 10 or better   Professional/Ultimate (64bit)

 Web Client
  Browser   Version
  Internet Explorer   IE11 with Compatibility Mode Disabled
  Microsoft Edge   Latest stable version supported
  Mozilla Firefox   Latest stable version supported
  Google Chrome   Latest stable version supported
  Safari (Mac)   Latest stable version supported

Terminal Server and Citrix Support

The GlobalSearch Windows client is supported in Citrix XenApp, Microsoft RemoteApp and Terminal Services environments.

GlobalSearch Extensions

GlobalSeach Extensions (File XChange, Scanning, and other modules) require a 64bit OS and a support browser listed above.

 

GlobalForms®

Overview

GlobalForms® is Square 9’s powerful web forms product.  GlobalForms can live separate of GlobalSearch and runs on a separate Web Engine.  The below requirements outline Square 9’s minimum requirements for GlobalForms.  When planning for a server, it’s important to note that the below hardware requirements are in addition to any requirements set forth by other products.

GlobalForms Server Requirements

 Server Operating System Requirements
  Operating System   Service Pack
  Windows Server 2008 R2   1
  Windows Server 2012   1
  Windows Server 2012 R2   N/A
  Windows 7 Professional or better   1
  Windows 8/8.1 Professional or better   1
  Windows 10 Professional or better   N/A
  Windows Small Business Server 2008   1
  Windows Small Business Server 2011 Essentials   1

 Microsoft SQL Server
  Version   Edition
  Microsoft SQL Server 2008  Express, Standard and Enterprise editions are  fully supported.
  Microsoft SQL Server 2008 R2
  Microsoft SQL Server 2012
  Microsoft SQL Server 2014
  Microsoft SQL Server 2016

Other Notes:

  • GlobalForms does not need to live on the same Server as GlobalSearch.
  • GlobalForms requires creation of 1 database during the installation process.
  • GlobalForms supports connections to SQL using SQL User Authentication.
  • Hosted instances of GlobalSearch such as Amazon’s RDS service or Microsoft’s Azure hosted are supported, but may affect the performance of GlobalSearch depending on the latency between the GlobalSearch server and SQL instance.
  • Clustered SQL Instances are supported.

Hardware Requirements

The below requirements outline resources that need to be available for GlobalForms. GlobalForms’s hardware requirements can vary based on number of concurrent users in the system at a given time capture volume, number of workflows and more.  For more specific recommendations, please contact your Regional Sales Manager or Square 9 Authorized Reseller.

  Hardware Requirements
CPU/Processor Available Memory Hard Drive Speed Free Space for Application Services
10 User
  Dual Core or Equivalent   4GB   7.2k RPM or SSD   50GB
10-50 User
  Dual Core or Equivalent   8GB   10k RPM or SSD   50GB
50-100 User
  Eight Core   16GB   15k RPM or SSD   50GB
100+ Users
Please contact your Regional Sales Manager for assistance.

 Supported Browsers
  Browser   Version
  Internet Explorer   IE11 with Compatibility Mode Disabled
  Microsoft Edge   Latest stable version supported
  Mozilla Firefox   Latest stable version supported
  Google Chrome   Latest stable version supported
  Safari (Mac)   Latest stable version supported


Virtualization Support

While GlobalForms is fully supported in Virtual environments such as VMware ESXi, Citrix XenServer and Microsoft Hyper-V, shared resources and over-allocated resources can have a negative impact on your software’s performance. 

Public Access

GlobalForms is commonly made available for public access to facilitate users both public and internal access to forms outside the network.  To make GlobalForms publicly available, the following must be configured:

  1. Port Forwarding – Your firewall must allow traffic from the outside network to the destination server and port GlobalForms is installed on.  By default, GlobalForms uses port 8082 for non-SSL encrypted traffic and 8443 for SSL encrypted traffic. 
    • Port mapping can be altered easily, for more information contact Square 9’s support team or your Square 9 Authorized Reseller
  2. A fully qualified domain name must be configured to point to your external IP GlobalForms is available at. For example, globalforms.square-9.com.
  3. SSL Certificate (Optional, but highly recommended) – To secure traffic between clients and the GlobalForms server, a SSL certificate from a trusted Certificate Authority (such as Network Solutions, Comodo) must be provided and issued for the Tomcat Web Engine.
  4. For more information or additional materials to assist in configuring GlobalForms to be available publicly, contact Square 9’s Software Support team or your authorized Square 9 Reseller.

 

GlobalCapture®

Overview

GlobalCapture® is next generation Capture Software that runs on the Microsoft .NET platform.  It is fully supported in both virtual or physical environments and runs on Windows Professional and Server Operating systems.  GlobalCapture uses Microsoft SQL for its database backend and IIS (Internet Information Services) to communicate to its clients. 

GlobalCapture Server Requirements

Server Operating System Requirements

  Operating System   Service Pack
  Windows Server 2008 R2   2
  Windows Server 2012   1
  Windows Server 2012 R2   N/A
  Windows 7 Professional or better   1
  Windows 8/8.1 Professional or better   1
  Windows 10 Professional or better   N/A
  Windows Server 2016   N/A
  • Only 64 bit versions are supported for server operations.

Demo Machine Operating System Requirements

  Operating System   Service Pack
  Windows 7 Professional (64 bit) or better   1
  Windows 8/8.1 Professional (64 bit) or better   1
  Windows 10 Professional (64 bit) or better   N/A

Microsoft SQL Server

  Version   Edition
  Microsoft SQL Server 2008

 Express, Standard and          Enterprise editions are fully  supported.

  Microsoft SQL Server 2008 R2
  Microsoft SQL Server 2012
  Microsoft SQL Server 2014
  Microsoft SQL Server 2016

Other Notes:

  • By default GlobalCapture ships with Microsoft SQL Server 2012 Express.
  • GlobalCapture requires creation of 2 databases during the installation process.
  • GlobalCapture supports connections to SQL using named pipes using Windows Authentication or SQL authentication.
  • At the time of installation, the user running installation must have “sysadmin” privileges to create its related databases, otherwise a SQL user with the necessary permissions should be specified at installation time.
  • Hosted instances of SQL such as Amazon’s RDS service or Microsoft’s Azure are supported, but may affect the performance of GlobalCapture depending on the latency between the GlobalCapture server and SQL instance.
  • Clustered SQL Instances are supported.
  • Microsoft does not recommend deploying SQL Server on a server configured as a Domain Controller. Since SQL Server is required for the operations of GlobalCapture, Square 9 does not recommend this configuration. You are able to deploy in that fashion if you need to, but if you plan to do so, we recommend that you first install SQL Server and then install your Square 9 application, following the Square 9 guidelines for deploying to an existing SQL Server instance. Additional information from Microsoft can be found here.

Application Server Requirements

The below hardware requirements outline resources that need to be available for GlobalCapture.  GlobalCapture’s hardware requirements can vary based on your daily volume, needed turnaround time and more.  For more specific recommendations, please contact your Regional Sales Manager or Square 9 Authorized Reseller.

  Application Server
Supporting 1 Core Image Processing
CPU/Processor Available Memory Hard Drive Speed Free Space for Application Services
 Tri Core   4GB   7.2k RPM or SSD   100GB
Additional Capture Resources
2 Core Image Processing
 Quad Core   5GB   10k RPM or SSD   100GB
3 Core Image Processing
 Five Core   6GB   10k RPM or SSD   100GB
4 Core Image Processing
 Six Core   7GB   15k RPM or SSD   100GB
4+ Core Image Processing
Please contact your Square 9 Authorized Reseller.
  • You need one fully physical core for each GlobalCapture Image Processing Core License, hyperthreaded/virtual cores such as those made available on Intel CPUs do not deliver the same performance as a fully available physical processor core.
  • These recommendations are made with the idea of running Microsoft SQL Server on the same machine which is suitable for most single server customers not utilizing more than 4 Image Processing Cores.

Additional Resources for Each Processing Core

As described above, each core added licensed to a GlobalCapture Service uses:

  • 1GB of Memory
  • 1 Logical Processor

Database Server Requirements

If you intend to run GlobalCapture’s SQL Database Engine on a separate server, the below requirements outline the minimum operating specifications.  A separate instance of SQL is recommended in demanding capture environments where you have more than one GlobalCapture Services running.

 Database Server
  CPU/Processor   Available Memory   Hard Drive Speed Free Space for Application Services
 Quad Core   4GB   10k RPM or SSD   100GB
  • GlobalCapture’s database components may coexist on the application server or an already existing database server.

Note on Processors

The number of cores available on a processor (assuming they are licensed for GlobalCapture) and CPU Clock Speed has a direct impact on the speed which documents process through GlobalCapture.  A higher number of cores will allow documents to be broken out into more processes for individual processes, whereas a higher clock speed will decrease the time it takes for those individual processes to complete.

Virtualization Support

While GlobalCapture is fully supported in Virtual environments such as VMware ESXi, Citrix XenServer and Microsoft Hyper-V, shared resources and over-allocated resources can have a negative impact on your software’s performance. 

Image Storage Requirements

Storage requirements for images can vary greatly depending on the types of documents to be stored and volume.  It’s important that storage requirements be considered when planning for GlobalCapture as well as future growth, the table below outlines average file sizes.  For a good mix of quality for both viewing and recognition, Square 9 recommends 300 DPI.

  Image Storage Requirements
  File Type   Format   Resolution   File Size
  TIFF/PDF   Black and White   300   100KB
  TIFF/PDF   Grayscale/Color   300   1000KB

To calculate storage requirements, use the below formula:

(Documents Received Weekly * Average Number of Pages * Average Page Size) / 1000 / 1000

  • Image Storage can exist on the server as local storage, or as any network addressable network storage, including DFS configured storage or storage on a SAN or NAS.

GlobalCapture Client Requirements

Client Requirements

Square 9’s GlobalCapture designer uses a Web Based client and supports modern web browsers.

Web Client

 Web Client
  Browser   Version
  Internet Explorer   IE11 with Compatibility Mode Disabled
  Microsoft Edge   Latest stable version supported
  Mozilla Firefox   Latest stable version supported
  Google Chrome   Latest stable version supported
  Safari (Mac)   Latest stable version supported

 

Copier Connectors

Overview

Square 9 offers powerful solutions integration with the leading brands in multi-functional printer (MFP) devices. Square 9's line of MFP Connectors takes document scanning to the next level by incorporating workflow activities that streamline the capture process. The information below outlines the minimum requirements for Square 9's Connectors.

Konica bEST Connector

Most Konica Minolta devices require the iOption browser and memory upgrade for compatibility:

  • LK-101 - iOption Browser Upgrade
  • UK-20X or MN803CC - Memory Upgrade

Note: The iOption and memory upgrade come standard on the Konica Minolta line of 8 series devices (458, 558, 658, 808, 958).

For specific questions regarding your device and compatibility, please consult https://best.kmbs.us/pages/solutions.php?pid=14 or contact your Square 9 Authorized Reseller.

 

Server Configurations

Overview

Square 9’s product offers are modular, meaning you can have the products installed on completely separate servers, the same server (hardware resources permitting) or the same product installed across multiple servers (for example having two GlobalSearch servers to handle user load).  Below are some examples of common server configurations.

GlobalSearch with all Services and Database on a Single Server

GlobalSearch can entirely live on a single server, storing images, and hosting its database on the same machine.  This is suitable in small – medium environments.

GlobalSearch with Separate SQL Server

In environments where a SQL Server is available or demand requires it GlobalSearch’s database can be installed on a separate Microsoft SQL Server.

01 Server Config v4410.jpg
    02 Server Config v44100.jpg

GlobalSearch with Network File Storage and Separate Database Server

In more enterprise level environments, SQL, file storage and application operations may be separated entirely.  In the diagram below images are stored on a separate file server, such as a NAS, SAN or any other addressable storage and database operations are performed on a dedicated or shared SQL server.

03 Server Config v4410.jpg

GlobalSearch with Multiple Application Servers

In high volume environments, it may be necessary to spread GlobalSearch across multiple application servers.  As such, use of a Load Balancer can handle traffic distribution, utilizing separate servers for image storage and database operations. You can create a more highly available environment when databases are stored on clustered SQL instances or images across redundant file storage.

04 Server Config v4410.jpg

GlobalSearch with GlobalForms Server

GlobalForms runs on a separate web service, as such it can be installed in a completely standalone environment if desired.  In the diagram below, GlobalForms can be installed on a separate server and share the same database backend.  The GlobalForms server could exist in a DMZ if desired.

05 Server Config v4410.jpg

Copyrights, Legal Notices, Trademarks, and Servicemarks

© Copyright 2017 Square 9® Softworks – All rights reserved. No part of this work may be reproduced or transmitted in any form or by any means whatsoever, without written permission of Square 9 Softworks unless such copying is expressly permitted by Federal copyright law. For information regarding permissions, contact: Square 9 Softworks Inc., 127 Church Street, New Haven, CT 06510, USA, info@square-9.com.

Publication subject to change without notice, Square 9 Softworks assumes no liability for any damages incurred directly or indirectly from errors, omissions, or discrepancies between the actual software you install and/or the contents of this publication or any other accompanying publication.

GlobalSearch, GlobalCapture, and GlobalAction are registered trademarks of Square 9 Softworks. All other products and devices listed above are trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Microsoft, Windows, SQL Server, and Hyper-V are trademarks and service marks of Microsoft, Inc., registered in the United States and other countries, and are the property of Microsoft, Inc.

Firefox is a trademark of Mozilla Foundation, registered in the United States and other countries, and is the property of Mozilla Foundation.

Chrome is a trademark of Google, Inc., registered in the United States and other countries, and is the property of Google, Inc.

Safari is a trademark of Apple, Inc., registered in the United States and other countries, and is the property of Apple, Inc.

XenApp and XenServer are trademarks and service marks of Citrix Systems, Inc., registered in the United States and other countries, and are the property of Citrix Systems, Inc.

ESXi is a trademark of VMware, Inc., registered in the United States and other countries, and is the property of VMware, Inc.